Data Protection

Thank you for visiting our website and your interest in our company and our products. The protection of your privacy in the processing of your personal data, as well as the security of all business data, is an important concern to which we pay special attention during our business processes. Personal data collected during your visit to our websites are processed by us confidentially and in accordance with applicable laws and rules.

Data protection notice
The authority responsible for data processing is on this website is:

Trützschler Group SE
Duvenstraße 82-92
41199 Mönchengladbach, Germany
Postfach: 41 01 64

Tel.: +49 2166 607 0
Fax.: +49 2166 607 405

The responsible authority is the natural or legal entity which decides on the purposes and means of processing personal data (e.g. names, e-mail addresses etc.), either alone or together with others. You of course have multiple personal rights with which we will gladly comply:

  • Information: We attend to our obligation to disclose information in this data protection declaration.
  • Rectification: You can request the rectification of incorrect data.
  • Deletion: You can request the deletion of your data if the multiple exceptions of the GDPR are not effective.
  • Restriction of processing: You can request that your data no longer be actively used (e.g. if you doubt that the data is correct).
  • Right to object to our “legitimate interests”: If, in your individual case, there are predominant interests which outweigh our operational interests, you have the right to object to processing.
  • Data portability: If you actively provide data, and (a) your consent or (b) our contractual relationship constitutes the legal basis for processing, you can request that we submit this data to you in electronic form.

Your right to lodge a complaint in data protection matters
As per article 77 of GDPR you have the right to lodge a complaint with the respective data protection regulatory body. The contact details are as follows:

Kavalleriestr. 2-4
40213 Düsseldorf
Tel. +49-211-38424-0

You are welcome to contact us first before you report to the regulatory body. If we are not able to help you further, you can still contact the regulatory body subsequently.

Access to your data
Your data is processed by our social media department. Our service provider could also have access to your data as our service provider is contacted in case of problems, and provides support. Rest assured that we select our service providers with great care and the service provider also treats your data prudently.

Collection and processing of data
When you visit our websites, our web servers automatically store the IP address assigned to you by your Internet Service Provider, the website from which you visit us, the pages you actually visit and the date and length of your visit. Additional personal data is only stored if volunteered by you. We may store some information in form of so-called „Cookies“ on your computer to optimise our websites according to your preferences. You can also set your In-ternet Browser to refuse to accept cookies.

Use and disclosure of personal data
We use your data for the purpose of technical administration of the websites and to fulfil your requests and requirements. The use of your data for product-related surveys and marketing purposes – but only to the extent necessary for each specific case – is subject to your prior consent. We will only disclose data to governmental authorities in cases where it is required by law.

We use technical and organisational security measures to protect the data managed by us against manipulation, loss, destruction and against access by unauthorised persons. Our security measures are subject to continuous improvement as new technology becomes available.

Right of access
Upon request, we will inform you whether and which personal data concerning you are stored with us.

Cookies are used in some places of these web pages. Their purpose is to make our website more user-friendly, effective and secure. Cookies are small text files, which are saved on your computer and stored by your browser. Most of the cookies we use are so-called “session cookies”. These are deleted automatically when you end your visit. “Persistent cookies” are used to record information about computers from which people regularly visit our web pages. They allow us to offer optimum user guidance, to recognise you and to design our web pages to make them customer-friendly. Cookies do not do any damage on your computer and do not contain viruses.

You can also visit our web pages without cookies. But to do so you would have to deactivate the storing of cookies in your browser, restrict it to certain websites or set up your browser in such a way that it alerts you as soon as a cookie is set. Please note that in that case you may be restricted in your use of the web pages and the services offered therein.

Statistical evaluation of the use of our website
For our company it is of great economic importance that we can statistically evaluate the use of our website by our visitors. It’s not about evaluating an individual’s behavior. Rather, it is about overarching statistical aspects: On which page do visitors “enter” our site? How many clicks does an average visitor make? Please rest assured that these statistics are in no way personal. These statistics are of great importance to our company and we consider this to be a legitimate interest within the meaning of Article 6 (1f) GDPR. If you want to contradict this, we will gladly offer you an “opt-out” option.